“Let’s Talk Productivity” is an awareness program and advocacy to promote the importance of productivity in the businesses and workplaces. It was launched during the 2013 Productivity Olympics and now continues to feature productivity improvement programs in the DOLE flag raising ceremony. Managers and specialists who attended the training in Singapore entitled “Developing Productivity Professionals in the Philippines talk about their productivity improvement program and how it positively affected their business and/or professional lives.

 

 


 

 

 

 

 

Nesabel Corporation

Major Economic Activity

Wholesale and retail general merchandise    

Productivity Challenges

  1. Unorganized merchandise display resulting in high incidence of damaged merchandise
  2. No defined operational procedures

Productivity Improvement Program

  1. Improved merchandise display
  2. Maximized use of shelves
  3. Installed labels and signages for easy product location
  4. Organized product display
  5. Developed and implemented standard operating procedures
  6. Established performance monitoring system
  7. Conducted inter-branch audit

Impact of PIP

  1. Reduced number of bad orders and damaged merchandise
  2. Fast customer turn over
  3. Fewer customer inquiries and complaints

 

Industry Category:                  Wholesale and Retail
Contact Person:                      Ms. Isabelita Castor - Owner
Business Address:                    Brgy. Aguho Pateros, Metro Manila
Tel. Number:                           642-8396/97

RBest Foods Corporation

Major Economic Activity

Engaged in food toll processing, cold storage, warehousing, trucking                

Productivity Challenges

  1. High level of wastage e.g. meat scraps
  2. High energy and water consumption
  3. Unorganized plant lay-out

 

Productivity Improvement Program

  1. Acquired new meat band saw machine and Cantrell (de-boning machine)
  2. Developed water recovery system
  3. Conducted training programs for workers
    1. Proper use of new equipment/machines
    2. Productivity technologies like  5S, Productivity concepts, Eight Waste Workshop, Basic ISO 9001, concepts of Kaizen and Lean Manufacturing

  4. Implemented productivity and performance management tools/systems:
    1. 5S of Good Housekeeping
    2. Waste Management
    3. Balanced Scorecard
    4. Team building Exercise
    5. Recognition and productivity incentive programs

Impact of PIP

  1. Increased production volume by 15%
  2. Reduced meat scraps by 61%
  3. Reduced monthly electric consumption by 33%
  4. Reduced water consumption by 98%
  5. Reduced process cycle time in chicken deboning section
  6. Reduced customer complaints
  7. Impact on workers
    1. More participative and cooperative workers
    2. Decreased workplace stress with the improvement of working environment
    3. Provided livelihood opportunities for workers (re-sale of by-products and scrap materials)
    4. Provided employment opportunities to local residents

 

Industry Category:   Food processing
Contact Person:         Mr. Sir Ritchie M. Romero - President                                
Business Address:     Purok 2, Brgy. Del Rosario, San Fernando City, Pampanga
Tel Number:              (045) 861-3569

Ati-atihan Festival Hostel and Conference Center

Major Economic Activity

Hotel and Conference Center

Productivity Challenges

High customer complaint (e.g. long waiting time for check-in/check-out and unkempt  rooms and common facilities

Productivity Improvement Program

Project PUSO, a journey to Productivity Excellence
(Passion for learning, Universal innovation, Service excellence, One family enterprise)

  1. Benchmarked industry practices on hotel operations
  2. Documented and implemented standard operating procedures for front desk, housekeeping, maintenance, etc.
  3. Conducted training for management and workers on service quality, 5S of good housekeeping
  4. Implemented 5S, green productivity and staff suggestion scheme

 Impact of PIP

    1. Reduced check-in and check-out time
    2. Reduced housekeeping time by an average of 17%
    3. Positive client feedback (e.g. quick frontline services, clean rooms and facilities)
    4. Reduced power and water consumption
    5. Highly motivated workers

Industry Category:     Hotel
Contact Person:        Dra. Cynthia C. Dela Cruz - President
Business Address:     19 Martyrs St. Poblacion, Kalibo, Aklan

Three Dimensional Packaging Corporation

Major Economic Activity

Manufacturing of packaging materials

Productivity Challenges

High production cost

Productivity Improvement Program

  1. Identified production bottlenecks and sources of wastages through the use of video capturing technology
  2. Reduced process cycle time through:
    1. Improvement in production layout
    2. Upgrading of tools
    3. Provision of facilities and equipment that would reduce/ eliminate unnecessary/strenuous activities (e.g. lifters, pushcarts)
    4. Provision of pattern instead of manual measurement
    5. Specification of print size and location for easy validation
    6. Consolidation/simplification of inspection and monitoring forms
    7. Implementation of 5S e.g. rearrangement of tools for easy storage and access
  3. Implemented morning meeting to communicate daily targets

 

Impact of PIP

  1. Increased customer confidence because of on-time and complete delivery
  2. Reduced process cycle time (e.g. printing validation from 80 seconds to 42 seconds; provision of lifter’s parking area from 5 mins. to 1 min.
  3. Generated savings of approximately P38,982.28 per month or P466,707.36 per year

 

Industry Category:     Manufacturing
Contact Person:        Ms. JaieAdor - Chief Executive Officer
Business Address:     Building 1, 4 & 5 Gatchalian Industrial Estate, Banaybanay, Cabuyao, Laguna

Greenlight Power Inc.

Major Economic Activity

Electrical works, design and consultancy, as well as supply of electrical equipment, mechanical equipment and construction materials

Productivity Challenges

  1. Lack of market information and related business information 
  2. Low level of sales outputs
  3. Inefficient or/and un-optimized capacity of workers

 

Productivity Improvement Program

  1. Subscribed to BCIAsia Philippines, an on-line construction market information system that links construction needs with suppliers.
  2. Conducted training program on 5S, basic productivity concepts.
  3. Developed and implemented performance management and incentive system

Impact of PIP

  1. Increased total annual sales by 8.5% for 2013
  2. Decreased operational costs by 29% in 2013 from 2012
  3. Decreased average gasoline consumption per month by  11%, from 958 liters to 850 liters
  4. Reduced time spent on client visitation and more time for evaluation of quotations & telemarketing

 

Industry Category:     Service
Contact Person:        Mr. Jeremiah Garlit - Owner                        
Business Address:      Block 10 Lot 22, Don Mariano St. Greenfields III, Novaliches, Quezon City

Forgems Plus Technologies Corporation

Major Economic Activity

Machining and Fabrication

Productivity Challenges

  1. Unorganized plant layout
  2. Un-optimized plant and workers capacity
  3. Ineffective monitoring system on production and inventory 

Productivity Improvement Program

  1. Provided safety protective gears and installed roof insulation
  2. Acquired new equipment and facilities
  3. Conducted capacity building program on:
    1. Customer Service, Successful Selling and Building relationship for sales personnel
    2. On-the-job training for fabricators on machine works and machinist on fabrication works
    3. Employee empowerment and stress management
  4. Developed Real-Time, On-Line Inventory and Production Monitoring System (on-going)
  5. Implemented 5S of good housekeeping program

Impact of PIP

  1. Improved and safer working condition
  2. Reduced process cycle time in materials and inventory retrieval.
  3. More participative and multi-skilled employees

Industry Category:    Manufacturing
Contact Person:        Engr. Celso C. Montalla - Chief Executive Officer
Business Address:     L3 B11 LIIP, Binan, Laguna

Pacific Carpet Manufacturing Corporation

 Major Economic Activity

Manufacturing of hand-tufted & machine tufted carpets & rags

Productivity Challenges

  1. Unorganized workshop layout
  2. Ineffectiveproduction reporting system

 

Productivity Improvement Program

  1. Improved design of production reporting form and changed the frequency of reporting from monthly to daily
  2. Conducted trainings on and implemented 5S of good housekeeping

Impact of PIP

  1. Reduced process cycle time
  2. Faster identification of appropriate solutions or operation adjustments

 

Industry Category:     Manufacturing
Contact Person:           Mr. Glenn M. Maguad -VP for Operations      
Business Address:      Lot ABerthaphil Business Park, J.A. Santos Avenue, Clark Freeport Zone 2009, Pampanga
Tel. number:              (045) 599-5896

Puyo Handicrafts

Major Economic Activity

Manufacturing of Philippine-made abaca handicrafts

Productivity Challenges

High incidence of wastage due to poor handling of raw materials and finished products

Productivity Improvement Program

  1. Implemented 5S of Good Housekeeping
  2. Provided container for raw materials to prevent damages
  3. Established inventory system on raw materials
  4. Established a system for documenting design and  specifications  per product line

Impact of PIP

  1. Reduced rejects and rework from 5% to 1.5%
  2. Reduced wastage of raw materials

 

Industry Category:     Manufacturing
Contact Person:         Mr. Ivan Dave B. Libao - Chief Executive Officer
Business Address:     371 Engineer’s Hill Road, Bulua,Cagayan de Oro City, Misamis Oriental
Tel. number:              (088) 880-7905/ 0917-7076317

The Ritz Hotel and Garden Oases

Major Economic Activity

Hotel and Restaurant

Productivity Challenges

High level of customer complaints, e.g. long waiting time for check-in and check-out and errors in handling food orders.

Productivity Improvement Program

  1. Developed and implemented standardized operating systems and procedures for:
    1. sales and marketing
    2. restaurant
  2. Established performance indicators:
    1. ratio of booked sales against total inquiries
    2. ratio of positive against negative comments on service delivery
  3. Conducted orientation/training on:
    1. 5S of Goof  Housekeeping
    2. Service Quality
    3. Sales and marketing strategies
  4. Implemented 5S of Good Housekeeping

Impact of PIP

  1. Reduced customer complaints
  2. Better frontline service delivery

 

Industry Category:     Hotel and Restaurant
Contact Person:        Ms. Susan W. Tan - Chief Executive Officer
Business Address:     Porras Street, Bo. Obrero, Davao City, Davao del Sur

Sarrosa International Hotel and Residential Suites

Major Economic Activity

Hotel and Accommodation

Productivity Challenges

High level of customer complaints, e.g. long waiting time and unkempt rooms

Productivity Improvement Program

  1. Updated existing SOP Manual on housekeeping
  2. Implemented standard training program for frontline services
  3. Conducted orientation/training on 5S of Good Housekeeping and Service Quality
  4. Established performance monitoring and incentive system

Impact of PIP

  1. Reduced customer complaints
  2. Reduced process cycle time in room preparation
  3. Highly motivated workers

Industry Category:      Hotel
Contact Person:          Mr. Jefferson A. Tan -Chief Executive Officer/Owner
Business Address:        F. Cabahug cor. Pres. Quirino St., Villa Aurora, Mabolo, Cebu City