Regional Tripartite Wages and Productivity Boards (RTWPBs) facilitated the training on DOLE Service Quality Improvement Program (SQIP) for the staff and focal persons of DOLE Regional Offices and Regional Coordinating Committee (RCC) members in October 2022.
The training was conducted as part of the implementation of the SQIP in all DOLE offices and attached agencies. RTWPB board secretaries and staff served as resource persons during the training organized by the chief administrative officers and human resource-designates of DOLE Regional Offices.
Some participants recognized that despite the notable service of DOLE to its clients, there is still room for improvements and the need to continuously optimize the organizational performance of DOLE regional and field offices. Training participants were instructed to develop project proposals to implement SQIP in their respective offices.